What can we do – University of Copenhagen

Forward this page to a friend Resize Print Bookmark and Share

Student ambassador > What can we do

What the student ambassador can do

The student ambassador provides impartial legal advice about issues related to your studies. The ambassador can inform you of your rights and obligations concerning specific procedures at the University.

Specific cases

The student ambassador provides advice on:

  • Exemptions (to extend the maximum duration of study, to add extra exam attempts, to be allowed more time during exams due to a disability)
  • Complaints about rulings, exam conditions or poor counselling
  • Cases of suspected exam cheating.

Read our checklists on how to complain about an exam or how to complain about an exemption decision.

General conditions

The service is also available if you need to be sure of your rights in other circumstances, e.g. if you:

  • Feel that you have been treated unfairly
  • Require mediation because a case is deadlocked
  • Find yourself in a procedural grey area and don’t know where to turn.

All referrals are in the strictest confidence and not binding. The student ambassador will only contact the faculty with your express agreement.

What the student ambassador can’t do

The student ambassador is not empowered to:

  • Issue rulings
  • Act as your lawyer or as a party to a case
  • Comment on academic or resource issues, including whether a grade is correct.

If your inquiry is outside the ambassador’s remit, you will always be referred to the appropriate body.

Find out who is eligible to contact the student ambassador