Appealing a decision

When you receive a complete or partial rejection from the University, which you do not understand or believe is not in accordance with the law, you can most likely make an appeal. However, you should be aware of certain framework and rules before getting started.

Appealing a decision – step by step:

 

Read your complaint guide thoroughly

Complete or partial rejections of credit transfer, exemptions and complaints have similarities as well as important differences when it comes to appeal options.

At the bottom of the university’s written decision, a complaint guide should be available if the decision is not fully in your favour. In this guide, you can find out how the decision can be appealed.

If there is no complaint guide, you can ask for one.

Remember the appeal deadline and correct appeal recipient

In the complaint guide, you will also find an appeal deadline. It is important that you meet this deadline, otherwise the administration can reject your appeal. If you can't meet the deadline due to unusual circumstances, you can apply for an exemption from the deadline.

Who or where to send the appeal to must also appear from the complaint guide.