Errors or irregularities at exams

If you become aware of an error or irregularity before or during an exam, you should inform the faculty/department's exam administration of your study programme as soon as possible. We recommend that you do so both orally and in writing. And as specific and chronologically described as possible.

Ask your fellow students, whether they have had the same experience. And if so, suggest them to also make the exam administration aware of the error or irregularity.

If you first discover the error after you have received your grade – and you also want to complain about the assessment, etc. – we recommend that you describe the error in the complaint if you can argue that the error or lack of action has contributed to that your assessment has been lower than it should have been.

Errors and irregularities may, for example, be if:

• Your exam was not carried through as described in the course description
• There was a mess with the exam room or technical aids
• There were missing pages or there was an unclear structure in the assignment set for your written  exam taking place in an exam room at the university

When you or other students make the exam administration aware of errors or irregularities in connection with an exam, the faculty must decide how the faculty will rectify the error - and preferably send a decision in writing about it.

The faculty normally asks for a statement from the person responsible for the exam – course organiser, supervisor, head of examination, etc. – before the decision is made.

If an examination has not yet started or completed, the faculty may decide to annul the exam and arrange an extraordinary re-examination if the faculty assesses that:

• Errors or irregularities in an exam have a particularly serious nature, or
• It is the most correct way to rectify the error, or
• There are other significant errors and irregularities  regarding the exam.

If the exam has been completed, the faculty may also offer a so-called extraordinary re-exam. The offer must then be given to all students whose exam suffers from the same error or irregularity. If you accept to take part in such an extraordinary re-exam, you can choose to keep the assessment you initially received.

.